1. Acceptance of Terms
By accessing this website or requesting locksmith services from Smartkeys.LA (“Company,” “we,” “our,” or “us”), you agree to be legally bound by these Terms of Service. If you do not agree, do not use our website or services.
2. California Licensing Compliance
Re-key.me operates in compliance with the California Business and Professions Code. All locksmith services are performed in accordance with applicable California laws and licensing requirements under the Bureau of Security and Investigative Services (BSIS), where required.
License information will be provided upon request.
3. Services Provided
We provide professional locksmith services including:
- Residential lockout services
- Commercial locksmith services
- Automotive lockout services
- Lock rekeying
- Lock installation and replacement
- Key duplication
- Emergency services
Services are subject to availability and service area limitations within California.
4. Proof of Ownership & Authorization
Before unlocking or servicing property, customers must:
- Provide valid government-issued identification
- Demonstrate legal ownership or authorized control of the property or vehicle
We reserve the right to refuse service if proper authorization cannot be verified.
5. Estimates & Pricing
- A service call fee may apply.
- Pricing varies depending on labor, hardware, complexity, time of service (including after-hours), and location.
- An estimated price range may be provided before dispatch when possible.
- Final pricing will be disclosed on-site before work begins whenever feasible.
- Payment is due immediately upon completion of services.
Accepted payment methods may include cash, credit/debit cards, or other approved forms. Failure to pay may result in collection proceedings as permitted by California law.
6. Emergency Services & Response Time
Estimated arrival times are not guaranteed and may vary due to traffic, weather, or unforeseen circumstances. We are not liable for delays outside our reasonable control.
7. Cancellations
If a service request is canceled after technician dispatch, a dispatch or cancellation fee may apply.
If service is refused after technician arrival, a service call fee may be charged.
8. Limitation of Liability
To the fullest extent permitted under California law:
- Re-key.me shall not be liable for indirect, incidental, special, or consequential damages.
- We are not responsible for damage caused by pre-existing conditions of locks, doors, frames, ignition systems, or hardware.
- Our total liability shall not exceed the total amount paid for the specific service provided.
Nothing in this agreement limits liability where such limitation is prohibited under California law.
9. No Guarantee of Absolute Security
Locksmith services improve security but do not guarantee prevention of theft, intrusion, or lock failure. Security outcomes depend on multiple external factors beyond our control.
10. Website Use
You agree not to:
- Submit fraudulent service requests
- Attempt to disrupt website functionality
- Use this website for unlawful purposes
We reserve the right to restrict access for misuse.
11. Intellectual Property
All website content, branding, logos, and materials are property of Re-key.me and may not be copied or reproduced without written permission.
12. Dispute Resolution & Arbitration
Any dispute arising out of or relating to services provided by Re-key.me shall be resolved through binding arbitration in the State of California, in accordance with the rules of the American Arbitration Association.
By agreeing to these Terms, you waive the right to a jury trial, except where prohibited by law. If arbitration is deemed unenforceable, disputes shall be resolved in the courts of the State of California.
13. Governing Law
These Terms are governed by the laws of the State of California.
14. Changes to Terms
We reserve the right to update these Terms at any time. Updated versions will be posted on this page with a revised effective date.
15. Contact Information
Smartkeys.LA
Website: Smartkeys.LA
Phone: 331-271-71-62